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How to configure global free shipping discounts from the admin dashboard?
How to configure global free shipping discounts from the admin dashboard?
Aga Kappauf avatar
Written by Aga Kappauf
Updated over a week ago

A marketplace admin can easily create a global free shipping discount from the admin dashboard.

There are various configuration options that each marketplace should consider, which will influence the detailed configuration steps.

In this article, we will present how to configure free global shipping as an automatic discount and a discount that is applied only once a customer adds a pre-defined coupon code.

Creating a global free shipping discount with a code(no minimum spent)

Creating an automatic global free shipping discount (no minimum spent).

Creating global free shipping discount with code.

Example automatic discount description

A Vendo-powered marketplace plans to introduce a global Free Shipping Week for all orders (no minimum spend). Customers can use this discount after applying the FSWEEK code at checkout. This discount will be valid from 24.11 - 1.12.2022.

Add a new discount from the admin dashboard.

  1. Login to the marketplace admin dashboard.

  2. Navigate to Discounts.

  3. Click the New Discount button to start working on the discount.


    Define the discount name and select who is funding the discount.

  1. Add a name to the discount.

  2. Mark that the marketplace will fund the discount
    Please note: This setting cannot be changed once the discount is created.

Determine the discount kind and how the code should be created.

  1. Choose Discount Code as the kind of discount.

  2. Choose to create One code for all customers.

  3. Manually enter discount codes such as "FSWEEK" or "freeshipping," which will be shared with customers and applied at checkout.

Please note: The promo code is case insensitive - you could enter it in lower or upper case, and it could be applied either way on checkout.

Define additional discount settings (e.g., start & end date)

  1. Fill in the appropriate fields from within the discount settings box in the presented fields:

    1. Limit usage to

    2. Starts At 24.11.2022 00:01

    3. Expires At 1.12.2022 23:59

Confirm creating the discount to move to the next step.

  1. Click Create button to create the discount with the defined settings initially.

  2. The created discount will, from now, show the last updated date and time. The admin can copy the discount's ID from the detailed discount view.

  3. Once the discount is created, an additional two boxes will show up in the created discount view, called: Rules and Actions, allowing you to specify how the created discount should work.

Omit adding any discount rules (e.g., minimum spent)

  1. As we do not have a minimum spend nor any other rule to apply, we can omit the step of choosing the rule from the dropdown.
    e.g., Free Shipping Week, as global free shipping should be triggered for all orders (no minimum spend)

Choose Free Shipping from the discount actions.

  1. Move on to the discount Actions box.

  2. Free Shipping is always the pre-selected option in the Add action of type dropdown.

  3. Click Add button to add the Free Shipping as a discount action.

  4. Click the Update button in Action Box to update the discount.

With these steps, a marketplace admin can create a marketplace-funded global free shipping discount with a code. Customers can have their ordered products shipped for free after they apply the "FSWEEK"code on checkout.

The set discount is directly visible on Discount List in the admin dashboard.

Create an automatic global free shipping discount.

Example discount description:

A Vendo-powered marketplace plans to introduce a global Free Shipping Week (24.11 - 01.12.2022) for all orders (no minimum spend). No matter the delivery options customers choose, it will always be free in this period.

Add a new discount in the admin dashboard.

  1. Login to the marketplace admin dashboard.

  2. Navigate to Discounts.

  3. Click the New Discount button to start working on the discount.

Define the discount name and mark who is funding the discount.

  1. Add a name to the discount.

  2. Mark that the marketplace will fund the discount
    Please note: This setting cannot be changed once a discount is created.

Determine discount kind as Automatic discount.

  1. As discount Kind, choose Automatic discount.


Complete steps for discount rules & actions

As the following steps are exactly the same as for the global free shipping discount using the code, please follow the below-listed steps to complete discount creation:

With these steps complete, the "Free Shipping Week" global discount is automatically created and ready to use from the defined start date.

The created discount will be directly visible on the Discount List in the admin dashboard.

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