If you have been invited to start selling on a marketplace which is using Vendo, please follow this guide to create & complete setup of a vendor account.
Create vendor account on Vendo
Find invitation from the marketplace in your inbox
Click Accept Invitation button
Create your vendor account.
Go to your Inbox to verify your email address.
Review your partnership proposal
Once your vendor account is created, you can review the details of the Partnership proposal. Partnership status is set to Invited & it will only change if you complete your vendor account setup.
Complete setup
Click
Complete setupin the Partnership screen or chooseGetting startedsection from the left side menuGetting startedsection will be present as long as you have any outstanding onboarding steps to complete.
Connect your store to Vendo
Vendo supports following e-commerce platforms:
Add billing address
If your billing address is defined in your existing e-commerce platform it will be automatically filled out.
If any details are missing, you can add billing details manually.
Connect your bank account to Stripe
Please follow this guide to connect your bank account to Stripe.
Even if you are already using Stripe for your store, this step creates a Stripe Connect account which is essential for payouts to your bank account for your products that have been sold on the marketplace.
Add returns address
If your return address is defined in your existing e-commerce platform it will be automatically filled out.
If any details are missing, you can add or edit returns address manually from Settings --> Shop details.
Add returns policy
If your return & shipping policy is defined in your existing e-commerce platform it will be automatically filled out.
If any details are missing, you can add return policy manually.
Additionally you are able to edit your return & shipping policy from Settings --> Shop details
Assign return rules to all your products
Each vendor account is created with predefined return rules
14 days
30 days
60 days
90 days
Non-returnable
Depending on your Return policy details & preferences, you can:
choose one of those return rules to apply to all of your products by going to
Settings --> Storeassign one of those rules to chosen products
create additional return rules & assign it as a default policy for all your products or as a specific return rule for chosen products
Read this article to learn how to do it step by step.
Set products as ready for review
Choose which products you would like to list on the marketplace & set them as ready for review.
Complete additional product setup
Assign size chart to your products
You can upload your size chart as an image or create it from scratch, assigning it to products tags or categories. This article will guide you how to do it step by step.
Review & edit your branding
You can edit your branding in Settings --> Brand yourself or leave it for the marketplace merchandising team.
Accept partnership
Once your account setup is completed, you will be able to accept the Partnership proposal.
Please note: This step is essential for the marketplace to be able to review & activate your products.
Once you accept the partnership, it's status will change to Ready for Review. Marketplace will receive a notification that your onboarding is completed & will be able to review & approve you as a partner.
Please allow marketplace 1-2 days to review your products.
Complete additional onboarding steps required by the marketplace
Set up Shipping methods
Marketplace may require that vendors add shipping methods manually to complete onboarding process. In that case, please follow the steps below:
Click Set shipping methods button
Add shipping methods that you offer as a vendor, based on the agreement that you have with your shipping carrier. You can define 1 or more shipping methods.
Nameof the shipping methodChoose one or more
Zonesto which this shipping method appliesChoose
Calculatortype & add the amount for this shipping method, that will should be added to the order - follow this support article for more details on Calculators in Shipping methodsAdd - if available
Estimated Transit Business Days
Your onboarding is completed
Once you have been approved, you will receive an email notification. The status of your partnership will change to Approved.
Preview products listed on the marketplace
In your Partnership you will see the amount of your products which are set on the marketplace as live and can be purchased by marketplace visitors.
Live products will also have status Listed on Product list in your Vendo dashboard. Product which are not active on marketplace will have Unlisted status
By clicking the listed product you will be able to see how it looks on the marketplace.
From now on you will be able to receive orders for those products & receive payouts to your bank account for fulfilled orders, as per your partnership terms & conditions.